SY-CON EM Service Requests
Optional SY-CON EM Add-On
to send requests for repairs or service directly to the
maintenance department's SY-CON EM software including
indicating if the equipment is down. It
doesn't matter if it's a SY-CON EM known equipment number or
any facility asset like lighting or door locks,
the EM Service Request software provides the means to
describe it and the problem including if you believe it is a
Access Security with individual profiles
Keeps employee submitting the request and supervisors
aware of the progress of each service request with
additional information supplied by maintenance like the
work order number and expected start date.
Department supervisors can view all service requests by
charge center, department, or employee name.
Automatically fills employee data into the service
request based on their profile.
Unlimited problem description area to better explain the
conditions to maintenance.
The maintenance department controls the evolution to an
active work order
Service Request software can be accessed on individual PCs
and Windows tablets or as a site license for any/all PCs and
Windows tablets throughout the facility.