software products include an initial 90-day support period with telephone and
remote online technical
support on how to install, configure, and use the software.
SY-CON includes online training with your
purchase. Additional online training can be purchased by the hour at
anytime. Also offered as an option is training and startup assistance at your
is committed to exceptional customer support because our reputation is based on it. Our technical staff understands
inventory management and can explain how to use PC-TOOLCRIB in terms that make sense even to the most novice of users. We also know how important
software can be to the successful operation of your business, and we will in the vast majority of cases, provide software technical solutions during the initial phone conversation.
No waiting days for someone to reply to a support ticket, just one-on-one
personal assistance by phone or remotely-connected to your PC over the Internet.
Annual Software Maintenance Contract
annual maintenance contract is available for continued technical support and free
new versions beyond the initial support period.
Updates for an existing version are always free.
All of our software products
have an Import feature so you can use Excel®
spreadsheets or other formats to populate our database from another software
If that doesn't work for your
situation we are experts in relational databases and can
convert an existing database from any other application to any of our products
eliminating time consuming
data entry, saving potentially hundreds of hours. You can
have a fully operational system in a matter of a few days.
SY-CON can develop custom enhancements to most of our software packages or provide you with a quotation for a completely custom application. You can even add your own custom app or other software package
callable from within
and PC-TOOLCRIB Lite!